Dear Sally,
We had a wonderful outing to Camden yesterday, the inclement weather notwithstanding! Thank you for the great arrangements which contributed to a successful afternoon for all of us. I would particularly like to commend our lovely driver, Farhan, who was punctual, courteous, an excellent driver, very pleasant company, and generally so helpful. We could not have asked for more from our driver. He is a credit to your company.
With our best wishes and thanks,
Carol.